At Pyklo, your satisfaction is our priority. We want you to shop with confidence, which is why we offer a 30-day return and refund policy on eligible items.

📍 Business Information

Business Name: Pyklo
Address: 118 W Washington St, St Francis, KS 67756, United States
Phone: +1 785-332-3936
Email: support@pyklo.shop

🔄 30-Day Return Policy

• Returns must be requested within 30 days of receiving your order

• To be eligible for a return, items must be:

  • Unused and unworn

  • In original condition

  • In original packaging

• Proof of purchase is required

• Returns requested after 30 days will not be accepted

💥 Damaged, Defective, or Wrong Items

If you receive an item that is damaged, defective, or incorrect:

• Contact us within 48 hours of delivery

• Email support@pyklo.shop with:

  • Your order number

  • Clear photos of the product and packaging

After verification, we will offer:

• A replacement, or

• A full refund, at no additional cost

💰 Refunds

• Once we receive and inspect the returned item, refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

• Bank or payment provider processing times may vary and are outside our control

🚚 Return Shipping

• If the return is due to our error (wrong, damaged, or defective item), we cover the return shipping

• For all other returns, return shipping costs are the customer’s responsibility

❌ Non-Returnable Items

The following items are not eligible for return or refund:

• Items returned after 30 days

• Items damaged due to misuse, neglect, or normal wear and tear

• Final sale or clearance items (if applicable)

📩 Need Help?

We’re always here to help and committed to fair solutions.

📧 Email: support@pyklo.shop
📞 Phone: +1 785-332-3936