At Pyklo, customer satisfaction is our top priority. We want you to shop with confidence, which is why we offer a clear and transparent 30-day return and refund policy on eligible items.

Business Information

Business Name: Pyklo
Address: 118 W Washington St, St Francis, KS 67756, United States
Phone: +1 785-332-3936
Email: support@pyklo.shop

30-Day Return Policy

• Returns must be requested within 30 days of delivery

• To qualify for a return, items must be:

  • Unused and unworn

  • In original condition

  • In original packaging

• A valid proof of purchase is required

• Returns requested after 30 days will not be accepted

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Email support@pyklo.shop with:

  • Your order number

  • Clear photos of the item and packaging

After verification, we will provide:

• A replacement, or

• A full refund, at no additional cost

Refund Processing

• Once the returned item is received and inspected, refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

• Processing times may vary depending on your bank or payment provider and are outside our control

Return Shipping

• If the return is due to our error (wrong, damaged, or defective item), Pyklo covers the return shipping cost

• For all other returns, customers are responsible for return shipping fees

Non-Returnable Items

The following items are not eligible for return or refund:

• Items returned after 30 days

• Items damaged due to misuse, neglect, or normal wear and tear

• Final sale or clearance items (if applicable)

Need Assistance?

If you have any questions about returns or refunds, please contact us:

📧 Email: support@pyklo.shop
📞 Phone: +1 785-332-3936

Our support team is always ready to help and committed to fair and timely solutions.