Shipping Policy

At Pyklo, we are committed to providing a smooth, transparent, and reliable shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered, so you always know what to expect.

We carefully handle and package every order to ensure your products arrive safely and on time.

Business Information

Business Name: Pyklo
Website: https://skilk.shop/
Address: 118 W Washington St, St Francis, KS 67756, United States
Phone: +1 785-332-3936
Email: support@pyklo.shop

Order Processing Time

  • Orders are processed within 1–2 business days

  • Orders are not processed or shipped on weekends or public holidays

  • During high-volume periods, processing may take slightly longer, and customers will be notified if delays occur

Shipping Time

  • Estimated delivery time: 2–5 business days after dispatch

  • Delivery time may vary depending on customer location, carrier performance, weather conditions, or other factors beyond our control

Shipping Cost

  • ✅ FREE SHIPPING on all orders

  • No minimum purchase required

  • No hidden charges or additional fees

Shipping Carriers & Tracking

  • Orders are shipped using reliable and trusted courier services

  • Once your order is shipped, you will receive a shipping confirmation email

  • Tracking information is provided and may take up to 24 hours to become active

Packaging & Quality Assurance

  • All products are inspected before shipment

  • Items are securely packaged using protective materials

  • We take every precaution to prevent damage during transit

Damaged, Defective, or Missing Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Email support@pyklo.shop

  • Provide:

    • Order number

    • Clear photos of the product and packaging

After verification, we will offer:

  • A replacement, or

  • A refund, depending on the situation

⚠️ Damage caused after delivery due to misuse or improper handling is not covered.

Incorrect Address or Failed Delivery

  • Customers are responsible for providing a complete and accurate shipping address

  • Pyklo is not responsible for delays or losses due to incorrect address information

  • If an order is returned because of an incorrect address, reshipping fees may apply

Customer Support

If you have any questions regarding shipping, feel free to contact us:

📧 Email: support@pyklo.shop
📞 Phone: +1 785-332-3936

Our support team is available to assist you and ensure a smooth shopping experience.