Shipping Policy

 

At Pyklo, we believe that great products deserve smooth, transparent, and reliable delivery. This Shipping Policy explains how we process, ship, and deliver your orders, so you know exactly what to expect—every step of the way.

We understand that receiving your order promptly and in perfect condition is important. That’s why we take extra care in packaging, handling, and shipping every item to ensure it reaches you safely.

📍 Business Information

Business Name: Pyklo
Address: 118 W Washington St, St Francis, KS 67756, United States
Phone: +1 785-332-3936
Email: support@pyklo.shop

🚚 Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders are not shipped or delivered on weekends or public holidays

  • During high-volume periods, processing times may be slightly extended, but we’ll always keep you informed

📦 Shipping Time

  • Estimated delivery time: 2–5 business days after dispatch

  • Delivery times may vary based on location, carrier, and external factors beyond our control

🎁 Free Shipping

  • FREE SHIPPING on all orders

  • No minimum purchase required

  • No hidden fees — what you see is what you pay

🚛 Shipping Method & Tracking

  • Orders are shipped via trusted and reliable courier partners

  • Once shipped, you’ll receive a confirmation email with tracking details

  • Tracking information may take up to 24 hours to become active

📦 Packaging & Safety

  • Every product is carefully inspected before shipment

  • Items are securely packaged to minimize damage during transit

  • Protective materials are used to ensure safe delivery

❗ Damaged, Defective, or Lost Items

Your satisfaction is important to us.

If your order arrives damaged, defective, or incorrect, please:

  • Contact us within 48 hours of delivery

  • Email support@pyklo.shop

  • Include:

    • Your order number

    • Clear photos of the item and packaging

Once verified, we will offer:

  • A replacement, or

  • A refund, depending on the situation

⚠️ Damage caused after delivery due to improper handling is not covered.

🚫 Incorrect Address / Failed Delivery

  • Please ensure your shipping address is accurate and complete

  • Pyklo is not responsible for delays or losses caused by incorrect address details

  • If a package is returned due to address issues, reshipping fees may apply

📩 Need Help?

We’re always here to help with any shipping-related questions.

📧 Email: support@pyklo.shop
📞 Phone: +1 785-332-3936

Our support team will be happy to assist you.