{"id":188,"date":"2026-01-20T20:24:35","date_gmt":"2026-01-20T20:24:35","guid":{"rendered":"https:\/\/pyklo.shop\/?page_id=188"},"modified":"2026-02-05T19:56:44","modified_gmt":"2026-02-05T19:56:44","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/pyklo.shop\/?page_id=188","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1562588980\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1819807132\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1819807132 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-931788320\">\n\n\n\t<div id=\"col-81040588\" class=\"col medium-4 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1757673358\" class=\"text\">\n\t\t\n\n<h2 data-start=\"211\" data-end=\"236\">Return &amp; Refund Policy<\/h2>\n\t\t\n<style>\n#text-1757673358 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-523900866\" class=\"col medium-8 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p data-start=\"322\" data-end=\"516\">At <strong data-start=\"325\" data-end=\"334\">Pyklo<\/strong>, customer satisfaction is our top priority. We want you to shop with confidence, which is why we offer a clear and transparent <strong data-start=\"462\" data-end=\"497\">30-day return and refund policy<\/strong> on eligible items.<\/p>\n<hr data-start=\"518\" data-end=\"521\" \/>\n<h3 data-start=\"523\" data-end=\"551\"><strong data-start=\"527\" data-end=\"551\">Business Information<\/strong><\/h3>\n<p data-start=\"553\" data-end=\"712\"><strong data-start=\"553\" data-end=\"571\">Business Name:<\/strong> Pyklo<br data-start=\"577\" data-end=\"580\" \/><strong data-start=\"580\" data-end=\"592\">Address:<\/strong> 118 W Washington St, St Francis, KS 67756, United States<br data-start=\"649\" data-end=\"652\" \/><strong data-start=\"652\" data-end=\"662\">Phone:<\/strong> +1 785-332-3936<br data-start=\"678\" data-end=\"681\" \/><strong data-start=\"681\" data-end=\"691\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"692\" data-end=\"710\">support@pyklo.shop<\/a><\/p>\n<hr data-start=\"714\" data-end=\"717\" \/>\n<h3 data-start=\"719\" data-end=\"747\"><strong data-start=\"723\" data-end=\"747\">30-Day Return Policy<\/strong><\/h3>\n<ul data-start=\"749\" data-end=\"1032\">\n<li data-start=\"749\" data-end=\"807\">\n<p data-start=\"751\" data-end=\"807\">Returns must be requested within <strong data-start=\"784\" data-end=\"807\">30 days of delivery<\/strong><\/p>\n<\/li>\n<li data-start=\"808\" data-end=\"929\">\n<p data-start=\"810\" data-end=\"849\">To qualify for a return, items must be:<\/p>\n<ul data-start=\"852\" data-end=\"929\">\n<li data-start=\"852\" data-end=\"873\">\n<p data-start=\"854\" data-end=\"873\">Unused and unworn<\/p>\n<\/li>\n<li data-start=\"876\" data-end=\"901\">\n<p data-start=\"878\" data-end=\"901\">In original condition<\/p>\n<\/li>\n<li data-start=\"904\" data-end=\"929\">\n<p data-start=\"906\" data-end=\"929\">In original packaging<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"930\" data-end=\"971\">\n<p data-start=\"932\" data-end=\"971\">A valid proof of purchase is required<\/p>\n<\/li>\n<li data-start=\"972\" data-end=\"1032\">\n<p data-start=\"974\" data-end=\"1032\">Returns requested after <strong data-start=\"998\" data-end=\"1009\">30 days<\/strong> will not be accepted<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1034\" data-end=\"1037\" \/>\n<h3 data-start=\"1039\" data-end=\"1085\"><strong data-start=\"1043\" data-end=\"1085\">Damaged, Defective, or Incorrect Items<\/strong><\/h3>\n<p data-start=\"1087\" data-end=\"1142\">If you receive a damaged, defective, or incorrect item:<\/p>\n<ul data-start=\"1144\" data-end=\"1294\">\n<li data-start=\"1144\" data-end=\"1188\">\n<p data-start=\"1146\" data-end=\"1188\">Contact us within <strong data-start=\"1164\" data-end=\"1188\">48 hours of delivery<\/strong><\/p>\n<\/li>\n<li data-start=\"1189\" data-end=\"1294\">\n<p data-start=\"1191\" data-end=\"1225\">Email <strong data-start=\"1197\" data-end=\"1219\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1199\" data-end=\"1217\">support@pyklo.shop<\/a><\/strong> with:<\/p>\n<ul data-start=\"1228\" data-end=\"1294\">\n<li data-start=\"1228\" data-end=\"1249\">\n<p data-start=\"1230\" data-end=\"1249\">Your order number<\/p>\n<\/li>\n<li data-start=\"1252\" data-end=\"1294\">\n<p data-start=\"1254\" data-end=\"1294\">Clear photos of the item and packaging<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1296\" data-end=\"1332\">After verification, we will provide:<\/p>\n<ul data-start=\"1333\" data-end=\"1403\">\n<li data-start=\"1333\" data-end=\"1358\">\n<p data-start=\"1335\" data-end=\"1358\">A <strong data-start=\"1337\" data-end=\"1352\">replacement<\/strong>, or<\/p>\n<\/li>\n<li data-start=\"1359\" data-end=\"1403\">\n<p data-start=\"1361\" data-end=\"1403\">A <strong data-start=\"1363\" data-end=\"1378\">full refund<\/strong>, at no additional cost<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1405\" data-end=\"1408\" \/>\n<h3 data-start=\"1410\" data-end=\"1435\"><strong data-start=\"1414\" data-end=\"1435\">Refund Processing<\/strong><\/h3>\n<ul data-start=\"1437\" data-end=\"1696\">\n<li data-start=\"1437\" data-end=\"1539\">\n<p data-start=\"1439\" data-end=\"1539\">Once the returned item is received and inspected, refunds are processed within <strong data-start=\"1518\" data-end=\"1539\">5\u20137 business days<\/strong><\/p>\n<\/li>\n<li data-start=\"1540\" data-end=\"1595\">\n<p data-start=\"1542\" data-end=\"1595\">Refunds are issued to the <strong data-start=\"1568\" data-end=\"1595\">original payment method<\/strong><\/p>\n<\/li>\n<li data-start=\"1596\" data-end=\"1696\">\n<p data-start=\"1598\" data-end=\"1696\">Processing times may vary depending on your bank or payment provider and are outside our control<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1698\" data-end=\"1701\" \/>\n<h3 data-start=\"1703\" data-end=\"1726\"><strong data-start=\"1707\" data-end=\"1726\">Return Shipping<\/strong><\/h3>\n<ul data-start=\"1728\" data-end=\"1922\">\n<li data-start=\"1728\" data-end=\"1842\">\n<p data-start=\"1730\" data-end=\"1842\">If the return is due to our error (wrong, damaged, or defective item), <strong data-start=\"1801\" data-end=\"1842\">Pyklo covers the return shipping cost<\/strong><\/p>\n<\/li>\n<li data-start=\"1843\" data-end=\"1922\">\n<p data-start=\"1845\" data-end=\"1922\">For all other returns, <strong data-start=\"1868\" data-end=\"1922\">customers are responsible for return shipping fees<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1924\" data-end=\"1927\" \/>\n<h3 data-start=\"1929\" data-end=\"1957\"><strong data-start=\"1933\" data-end=\"1957\">Non-Returnable Items<\/strong><\/h3>\n<p data-start=\"1959\" data-end=\"2017\">The following items are not eligible for return or refund:<\/p>\n<ul data-start=\"2019\" data-end=\"2165\">\n<li data-start=\"2019\" data-end=\"2053\">\n<p data-start=\"2021\" data-end=\"2053\">Items returned after <strong data-start=\"2042\" data-end=\"2053\">30 days<\/strong><\/p>\n<\/li>\n<li data-start=\"2054\" data-end=\"2117\">\n<p data-start=\"2056\" data-end=\"2117\">Items damaged due to misuse, neglect, or normal wear and tear<\/p>\n<\/li>\n<li data-start=\"2118\" data-end=\"2165\">\n<p data-start=\"2120\" data-end=\"2165\">Final sale or clearance items (if applicable)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2167\" data-end=\"2170\" \/>\n<h3 data-start=\"2172\" data-end=\"2196\"><strong data-start=\"2176\" data-end=\"2196\">Need Assistance?<\/strong><\/h3>\n<p data-start=\"2198\" data-end=\"2268\">If you have any questions about returns or refunds, please contact us:<\/p>\n<p data-start=\"2270\" data-end=\"2336\">\ud83d\udce7 <strong data-start=\"2273\" data-end=\"2283\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2284\" data-end=\"2302\">support@pyklo.shop<\/a><br data-start=\"2302\" data-end=\"2305\" \/>\ud83d\udcde <strong data-start=\"2308\" data-end=\"2318\">Phone:<\/strong> +1 785-332-3936<\/p>\n<p data-start=\"2338\" data-end=\"2422\">Our support team is always ready to help and committed to fair and timely solutions.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1562588980 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-188","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pyklo.shop\/index.php?rest_route=\/wp\/v2\/pages\/188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pyklo.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pyklo.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pyklo.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pyklo.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=188"}],"version-history":[{"count":4,"href":"https:\/\/pyklo.shop\/index.php?rest_route=\/wp\/v2\/pages\/188\/revisions"}],"predecessor-version":[{"id":236,"href":"https:\/\/pyklo.shop\/index.php?rest_route=\/wp\/v2\/pages\/188\/revisions\/236"}],"wp:attachment":[{"href":"https:\/\/pyklo.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}